Quarterly LearningsQuarterly Learnings
AI Implementation

Local Business Client

Small Business / Professional Services

The Challenge

A growing local business needed a modern system of record to manage operations — plus a way to cut down the time spent manually drafting recurring documents.

The Approach

Built and maintain a custom CRM on Next.js and Payload CMS backed by MongoDB, and are layering in an LLM-enabled document generation feature so admin staff can produce routine documents in a fraction of the time.

The Outcome

The business now runs day-to-day operations on a system built specifically for how they work, with AI-assisted document generation currently rolling out to admin users.

← All work